General

How do I update my device with Android 9?
Note: The following information applies to IS330.x; IS530.x; IS655.x and IS930.x The i.safe MOBILE devices automatically check for available updates at ...
How do I connect the IS-MP.1 to another device?
To connect the IS-MP.1 to another device, the IS-MP.1 must register as a HID (Human Interface Device): Restart the IS-MP.1 and press button 1 while re...
What is happening with defect and old devices?
i.safe MOBILE dispose of electronic waste in accordance with Article 12.3 of the WEEE Directive on the principle of Individual Producer Responsibility (IPR)...
How do I set up call forwarding?
Note: The following information applies to the devices IS330.x, IS530.x, IS655.x, IS930.x. The following example describes the procedure using the IS530...
How can I disable the use of a random MAC address?
Note: The following information applies to the devices IS330.x, IS530.x, IS930.x. The Android operating system is delivered with a random MAC address.  ...
How do I enter emergency contacts and medical information?
Note: The following information applies to all mobile devices with Android 11 and above as well as to most devices from other manufacturers. Android giv...
How do I assign a function to optional keys?
Note: The following information applies to the devices IS330.x, IS530.x, IS540.x and IS930.x. You can assign a function to the optional keys via the &qu...
What does FRP mean?
Note: The following information applies to all GSM certified devices FRP stands for: Factory Reset protection. FRP protects the device from access by a ...
What is this field for, which is appearing after Upgrade to Android 13?
Note: The following information applies to the IS530.x Smartphone with Android 13. After the Upgrade to Android 13, the bottom line of the devices look...