FAQ

Smartphones 3

• How I can take a screenshot with my IS520.x?
• Where is the NFC antenna placed at the IS520.x?
• Why my IS520.x suddenly turns off and on?

Tablets 3

• Why my NFC reader is not working while the screen is locked?
• Is it possible to uninstall the Custom-Key app at IS910.x?
• How to charge the IS910.1?

Feature Phones 6

• How the torch can be deactivated at the IS320.1?
• How I should proceed if the screen of my IS320.1 is frozen?
• How can I setup the speed dialing at my IS320.1?
• What can I do if my IS320.1 has a network connectivity problem?
• How to proceed if the battery of my IS320.1 is discharging very fast?

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General 15

• How long does i.safe MOBILE provide security patches for its devices?
• How long can my i.safe MOBILE device be repaired?
• Am I allowed to change parts from an i.safe MOBILE device by myself?
• Which is the password for preinstalled Lone-Worker-Protection (LWP)?
• Where can I find certificates/approvals of my i.safe MOBILE device?

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