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FAQ

Smartphones 5

  • How do I take a screenshot?
  • Where is the NFC antenna for contactless data transmission?
  • Why does my Mobile Phone keep switching on and off?
  • Where is the NFC antenna for contactless data transmission on the IS655.x?
  • Why is the device display deactivated during a telephone call?

Tablets 5

  • Why does the NFC function not work when the display is locked?
  • How do I uninstall the CustomKey App?
  • Will there be an update for the IS910.x to Android 9 (Pie)?
  • How do I charge the tablet?
  • How do I insert the SIM and microSD card in the tablet?

Mobile phones 7

  • How do I deactivate the torch?
  • How do I reactivate a frozen display?
  • How do I assign the speed dialling keys?
  • How do I fix network connection problems?
  • What can I do if the battery discharges within a short time?
See all 7 articles

General 26

  • How do I clear the memory of the IS-MP.1?
  • How long can I use the i.safe MOBILE repair service?
  • Can I replace defective parts on my i.safe MOBILE product myself?
  • Which is the password for preinstalled Lone-Worker-Protection (LWP)?
  • Where can I find the certificates/approvals for my i.safe MOBILE product?
See all 26 articles

Add-Ons and Accessories 6

  • How do I connect i.safe MOBILE BT HID App with PC?
  • How does the IS530.x receive the data from the IS-TH1xx.x?
  • How do I programme the IS-TH1xx.x?
  • How do I reset the IS-TH1xx.x to factory settings?
  • How do I initiate IS-TC1A.x on the IS530.x?
See all 6 articles

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