FAQ

Smartphones 4

• How do I take a screenshot?
• Where is the NFC antenna for contactless data transmission?
• Why does my Mobile Phone keep switching on and off?
• Where is the NFC antenna for contactless data transmission on the IS655.x?

Tablets 4

• Why does the NFC function not work when the display is locked?
• How do I uninstall the CustomKey App?
• How do I charge the tablet?
• How do I insert the SIM and microSD card in the tablet?

Mobile phones 6

• How do I deactivate the torch?
• How do I reactivate a frozen display?
• How do I assign the speed dialling keys?
• How do I fix network connection problems?
• What can I do if the battery discharges within a short time?

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General 17

• How long does i.safe MOBILE provide security patches for its devices?
• How long can my i.safe MOBILE device be repaired?
• Am I allowed to change parts from an i.safe MOBILE device by myself?
• Which is the password for preinstalled Lone-Worker-Protection (LWP)?
• Where can I find certificates/approvals of my i.safe MOBILE device?

See all 17 articles