Solution home FAQ

Smart Devices

How do I deactivate the torch?
Note: The following information applies to the devices IS320.1, IS310.2 You cannot deactivate the torch as it is a basic function of the IS320.1 and IS3...
How do I reactivate a frozen display?
Note: The following information applies to the devices IS310.2, IS320.1 If the display does not respond, or if the display only shows the boot logo, pro...
How do I assign the speed dialling keys?
Note: The following information applies to IS320.1 On the IS320.1 Mobile Phone, you can assign a speed dialling function to the numeric keys 2 to 9: ...
How do I fix network connection problems?
Note: The following information applies to IS320.1 Select <Settings> on the start screen. Enter your password, or if not yet changed, the fa...
What can I do if the battery discharges within a short time?
Note: The following information applies to the devices IS310.2, IS320.1, IS330.1, IS330.2, IS330.RG  The battery may be defective. Reason for a defectiv...
How can I back up/synchronise contacts on the IS320.1?
There are several ways to back up or synchronise contacts on the IS320.1: 1. Google account : Using the Android operating system of the IS320.1, you ...
What is the factory password?
Note: The following information applies to the devices IS310.2; IS320.1 If you want to change the settings on the device, you need a password.  The pas...
How do I activate developer mode on the IS-SW1.1?
Note: The following information applies to the IS-SW1.1 Smartwatch. Attention: only activate developer mode if you are a programmer or if you have progr...
Can I use the IS-SW1.1 with devices that are not from i.safe MOBILE?
Note: The following information applies to the IS-SW1.1 Smartwatch. The IS-SW1.1 is an industrial smartwatch, which requires integration into the desire...