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FAQ
Tablets
Why does the NFC function not work when the display is locked?
When the display is locked, the NFC function is deactivated for security reasons. This prevents unintentional activation or misuse, e.g. contactless paymen...
How do I uninstall the CustomKey App?
Note: The following information applies to IS910.x You cannot uninstall the CustomKey app. If you do not use the Custom Keys M1 or M2, you can delete ...
Will there be an update for the IS910.x to Android 9 (Pie)?
There will be no update to Android 9 (Pie) for the IS910.x. You will receive the security patches until 31 December 2022. If you need a higher Andro...
How do I charge the tablet?
Note: The following information applies to IS910.x You can charge the tablet in two ways: 1 Using the i.safe PROTECTOR 2.0 Type C USB Cable (you c...
How do I insert the SIM and microSD card in the tablet?
You can easily insert or change the SIM and microSD card on our tablets yourself with just one click, without having to unscrew the housing. Open th...
What are the package names of IS930.x?
Note: The following information applies to the IS930.x Tablet. At a MDM tool it is important to release package so that the desired functions are ava...