If an i.safe MOBILE device is defect or damaged, it is not allowed to replace the part by yourself. It will be necessary to send the unit to one of our service centers. Repairs need to be done by service center which it authorized from our side.

Resulting costs or possible damages are not covered by the warranty of i.safe MOBILE if repairs are processed by a service center not authorized by i.safe MOBILE.  

For sending back please use our online form i.safe MOBILE/service