Products of the i.safe MOBILE which are designed for working inside Ex hazardous Areas are delivered together with the i.safe PROTECTOR. For this devices it is absolutely necessary to use the i.safe PROTECTOR for charging as well as for a data connection to PC.


Why it is necessary:

  • the device is designed, that it is not causing an explosion by electrical sparks; this is done by safety circuit inside the unit
  • by charging/data connection without i.safe PROTECTOR an electrical peak can destroy this electronic circuit


Consequence of that:

  • the Ex-certification of the devices are not valid anymore
  • you will not be allowed to use this inside Ex hazardous area anymore
  • worst case is, that the device can cause an accident by ignite an inflammable atmosphere by an electrical spark = Explosion


Solution:

  • The device can be send back to one of our service centre to check if the safety circuit is damaged or not
  • To send in please use the following guideline as to see on our homepage i.safe MOBILE/service



Note, that devices have to be charged by using the i.safe protector which was delivered together with the device itself.