Do not carry out repairs to your product yourself!

If the product does not work as usual, it needs repair, or it needs a replacement part, send the product to our service centre.
Repairs that are carried out by service centres not authorized by i.safe MOBILE GmbH, as well as the costs incurred for such repairs and any loss or damage resulting from the same shall not be covered by the guarantee granted by the i.safe MOBILE GmbH.
 For quick order processing, submit a repair request. For detailed instructions, click here.