If your i.safe Mobile IS320.1 only showing the boot logo or and don't let you operate with it (frozen), please proceed as the following
- take out the battery for at least 12 hours (necessary that the internal capacities are discharged)
- Start the phone again.
If your phone is still not working after this, please send the device to one of our service centre. To send in please use the online form at our web page i.safe MOBILE/service.